Thank you for visiting Retro Active Arcade!

WE HAVE MOVED. Our new address can be found below.

COVID-19 SHIPPING NOTICE: Due to COVID-19, some shipping delays could occur. We make every attempt to ship your order as soon as possible, however couriers are not guaranteeing some shipping delivery dates. Please see the following links to both UPS and Canada Post's policies on shipping guarantees.

UPS Shipping Service Guarantee
Canada Post Shipping Service Guarantee - Canada
Canada Post Shipping Service Guarantee - U.S and International

If your order is time sensitive, please consider choosing an Express or Priority shipping service for your order.

NEW ADDRESS:

4718 97st NW
Edmonton, Alberta
T6E 5S1
Canada

Hours of Operation (Mountain Standard Time):

Sunday: CLOSED
Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 5:00pm
Wednesday: 9:00am - 5:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 5:00pm
Saturday: CLOSED
 

Don't see something you want on our site?  Let us know!
Have questions? We're happy to answer!

Customer Service:

Phone: 780-667-4263
Email: customerservice@retroactivearcade.ca

Due to the overwhelming number of inquiries we receive, all Arcade Parts orders must be placed online.

Have a question about returns or the warranty of our products? Check out our Returns, Refunds and Warranty Policy

Questions about Shipping? Check our our Shipping Policy.

For general inquiries, most answers may be found in our FAQ Help Center.

Technical Assistance:

Visit us on YouTube or our Videos/Diagrams Page for a whole plethora of information about all things arcade!

We are here to provide assistance and support with your purchase in accordance with our Policies. All of our store Policies including but not limited to: Shipping, Returns, Refunds, Warranty, Privacy/ Use of Personal Information, Terms and Conditions are clearly stated on our website in multiple locations. It is the customer’s responsibility to read these policies thoroughly and completely. Retro Active Arcade Ltd is not to be held responsible for the customer’s negligence to do so and all Policies are standard and applicable to everyone who purchases products from our store regardless if they have read these policies, terms and conditions or not. Please see the links to these Policies below.

Privacy Policy

Shipping Policy

Returns & Warranty Policy

Terms and Conditions