Thank you for visiting Retro Active Arcade!

SPECIAL SHIPPING NOTICE: Due to the extreme volumes of packages both UPS and Canada Post are handling and circumstances beyond our control, delays may occur during shipping. ALL couriers have suspended Service Guarantees due to COVID-19, therefore transit times as seen on our website are NOT guaranteed.

Hours of Operation:

Sunday: CLOSED
Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 5:00pm
Wednesday: 9:00am - 5:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 5:00pm
Saturday: CLOSED

Don't see something you want on our site?  Let us know!
Have questions? We're happy to answer!

Customer Service:


Due to the overwhelming number of inquiries we receive, all Arcade Parts orders must be placed online.

Have a question about returns or the warranty of our products? Check out our Returns, Refunds and Warranty Policy

Questions about Shipping? Check our our Shipping Policy.

Our Policies are applicable to every order that is purchased from Retro Active Arcade Ltd. Special Exceptions will not be made.

For general inquiries, most answers may be found in our FAQ Help Center.

Technical Assistance:

Visit us on YouTube or our Videos/Diagrams Page for a whole plethora of information about all things arcade!