Thank you for visiting Retro Active Arcade!

SPECIAL SHIPPING NOTICE: Due to the extreme volumes of packages both UPS and Canada Post are handling and circumstances beyond our control, delays may occur during shipping. ALL couriers have suspended Service Guarantees due to COVID-19, therefore transit times as seen on our website are NOT guaranteed.

Hours of Operation:

Sunday: CLOSED
Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 5:00pm
Wednesday: 9:00am - 5:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 5:00pm
Saturday: CLOSED

Don't see something you want on our site?  Let us know!
Have questions? We're happy to answer!

Customer Service:

Phone: 780-667-4263

Due to the overwhelming number of inquiries we receive, all Arcade Parts orders must be placed online.

Have a question about returns or the warranty of our products? Check out our Returns, Refunds and Warranty Policy

Questions about Shipping? Check our our Shipping Policy.

For general inquiries, most answers may be found in our FAQ Help Center.

Technical Assistance:

Visit us on YouTube or our Videos/Diagrams Page for a whole plethora of information about all things arcade!

We are here to provide assistance and support with your purchase in accordance with our Policies. All of our store Policies including but not limited to: Shipping, Returns, Refunds, Warranty, Privacy/ Use of Personal Information, Terms and Conditions are clearly stated on our website in multiple locations. It is the customer’s responsibility to read these policies thoroughly and completely. Retro Active Arcade Ltd is not to be held responsible for the customer’s negligence to do so and all Policies are standard and applicable to everyone who purchases products from our store regardless if they have read these policies, terms and conditions or not. Please see the links to these Policies below.

Privacy Policy

Shipping Policy

Returns & Warranty Policy

Terms and Conditions